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The General Data Protection Regulation (GDPR) aims to give control to citizens and residents over their personal data and to simplify the regulatory environment for businesses.

Crockham Hill Village Hall are committed to a policy of protecting the rights and privacy of individuals.

The information we store about you
We need to collect and use some personal information from hirers in order to manage the bookings for Crockham Hill Village Hall (CHVH). This personal information is collected and handled securely. Information includes the hirerís name, address, email address, phone number, reason for booking and date/time of the booking. We also keep a record of the date/amount of each payment you make for accounting purposes.

How we use this information
You give us this information so we can reserve the date for your event, calculate how much you owe, confirm your booking and invoice you, and contact you about your booking should we need to.

We don't send out newsletters, and will only ever use this information to contact you about your booking, your payments, your security deposit, or should any problems arise from your event. We will never pass this information on to anyone else. Your event type, date and time are shown on the calendar, but your personal information is not shown.

Length of time information will be held
Your details will only be kept for the shortest time required. This will vary according to the approval of the booking, the date of the booking and whether you are a regular hirer or not. Enquiry emails from you can be deleted once they have been processed. We need to keep payment details for 6 years for accounting purposes.

How to access your personal data or request removal
If you wish to see details of the information that the Hall Manager holds in connection with you, you can contact Clive Folkard
13, Deanery Road
Crockham Hill

Keeping your details secure
CHVH will take appropriate technical and other measures to prevent unauthorised or unlawful processing or accidental loss or destruction of or damage to personal information.  Your contact information, booking and payment details are encrypted and sent via a secure connection (https://) to a MySQL database stored at Heart Internet's Data Centre in Leeds. Heart Internet are fully GDPR compliant. Only the Hall Manager and Website Manager can access this information via a password-controlled log on to CHVH's computer system. The passwords used to allow access to the computer system are stored in an encrypted format.